Last Updated: January 1, 2025
1. Introduction
Welcome to the Privacy Policy for CaterCo ("we," "us," or "our"). This document outlines our commitment to protecting the privacy of our clients and website visitors. It details what personal data we collect to plan and execute exceptional catering events, how we use and safeguard that information, and your rights concerning your data. Your trust is the most important ingredient in our business, and we handle your personal information with the utmost care and transparency.
2. Information We Collect
To provide our catering and event planning services, we collect data necessary to create proposals, manage events, and communicate effectively. The type of information depends on your interaction with us.
- For Event Clients: We collect personal and contact information (name, company, address, email, phone number), event details (date, location, guest count), and specific event requirements, including sensitive information such as dietary restrictions and allergies for your guests.
- For Website Visitors: When you use our website, we may collect contact information if you fill out our "Get in Touch" form to request a quote or more information.
- Technical Data: We automatically collect technical information such as your IP address and browser type to analyze site performance and improve user experience. We use essential cookies for site functionality.
3. How We Use Your Information
Your data is used exclusively for legitimate business purposes related to providing professional catering and event services.
- To Plan and Execute Events: We use your information to create custom menus, generate proposals and contracts, and coordinate with venues and vendors. Guest dietary information is used solely for the safe preparation and service of meals.
- To Provide Personalized Service: We use your event preferences to tailor our offerings and make relevant suggestions for your celebration.
- To Communicate Effectively: We use your contact information to schedule consultations, provide updates on your event, and respond to your inquiries.
4. Information Sharing and Disclosure
We do not sell or rent your personal information. Your data is shared only under specific, necessary circumstances to execute your event:
- With Event Partners: We may share necessary information (e.g., event timelines, guest counts) with third-party professionals such as venue coordinators or rental companies to ensure a seamless event. We do not share guest allergy lists with anyone other than our direct culinary team.
- With Third-Party Service Providers: We may share data with trusted partners who assist in our operations, such as our CRM or billing software provider, under strict confidentiality agreements.
- For Legal Compliance: We may disclose information if required by law, subpoena, or other legal process to protect the rights, property, or safety of CaterCo, our clients, or the public.
5. Data Security
Protecting your sensitive information is a top priority. We implement robust technical and organizational security measures, including SSL/TLS encryption across our website and secure, access-controlled digital storage systems for client data. Access to personal data, especially dietary information, is strictly limited to authorized personnel who require it to perform their duties.
6. Your Data Protection Rights
You have the right to access, review, and request correction or deletion of your personal data, subject to our legal and contractual obligations to retain records of past events. To exercise your rights, please contact us directly.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to reach out to our team.
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